Dear customer, please note that Hedonist Store is a retail store which offers products of different brands.

Therefore, to process your purchase, we need time to gather the required goods from their manufacturers, verify the availability of products in the brands' stock, as well as their delivery to Hedonist Store warehouse for further dispatch.

Typically, we need from 24 to 72 hours for these purposes.

Moreover, out of respect for the working schedule of the employees of the brands we collaborate with, we consider working days (Monday-Friday), as well as the presence of national holidays in Indonesia.

Deliveries within Indonesia will normally be quicker than international, depending on the destination address. At the moment Hedonist Store trusts FedEx express all the deliveries.

DELIVERY TIMEFRAME
Indonesia - delivery within 1 - 3 business days
Asia - delivery within 1 - 3 business days
USA - delivery within 7 business days
Europe - delivery within 7 business days
Australia - delivery within 7 business days
Russia - delivery within 10 business days
Rest of the World - delivery within 14 business days

Please note:
- All orders are dispatched from our warehouse located in Bali, Indonesia.

if your basket has at least one made-to-measure item - entire order will be delivered once customized item is ready. (Please follow the production timeframe at the product description)
Deliveries are processed only during working hours from Monday to Friday as some of the Brands may not operate during over weekend.
In case if we experience delays - we will inform you via contact details provided.  
As delivery is proceeded you will be provided by tracking number.
Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.
- To ensure you receive your order safely and successfully, all our parcels must be signed upon delivery. If no one is home to sign for your delivery, your package will be taken to the nearest sort facility and you will be able to reschedule a new delivery date with FedEx.
- Please do not use PO box delivery addresses.
- Please remember to specify levels or unit numbers.
- Hedonist Store will not be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons.
-The returns postage will be of the customer's own expense and will not be reimbursed.
-You will be charged import duties & taxes. This amount will be deducted from your refund.

International Taxes & Duties:
- Please be aware that if you are purchasing online from outside Indonesia, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
-Hedonist Store takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed by receiving country.
-According to customs regulations, Shopcider cannot declare purchased items as gifts or list an amount lower than the actual product price.
-Taxes are more likely to be applied to an order that has been shipped with Express shipping.
-Hedonist store takes no responsibility for any delays in delivery time caused by customs of receiving country or shipping company.
-Hedonist Store is legally required to declare the full Indonesian Rupiah value paid on the International shipments and must include and invoice for customs should they require it.
- Shipping fees and taxes will not be refunded for delivery items that are refused due to tax and custom duties regulations of country - receiver.
For further information, we advise you to contact your local customs office.