1 of 2

DELIVERY

All the items at Hedonist Store are designed and produced in Indonesia. Deliveries within Indonesia will normally be quicker than international, depending on the destination address. At the moment Hedonist Store trusts FedEx express all the deliveries. Terms and conditions apply for delivery of art objects.

DELIVERY TIMEFRAME
Indonesia - delivery within 1 - 3 business days
Asia - delivery within 1 - 3 business days
USA - delivery within 7 business days
Europe - delivery within 7 business days
Australia - delivery within 7 business days
Russia - delivery within 10 business days
Rest of the World - delivery within 14 business days

Please note:
- All orders are dispatched from our warehouse located in Bali, Indonesia.
We endeavor to prepare your purchase within 48 hours of order placement.
if your basket has at least one made-to-measure item - entire order will be delivered once customized item is ready. (Please follow the production timeframe at the product description)
Deliveries are processed only during working hours from Monday to Friday as some of the Brands may not operate during over weekend.
As delivery is proceeded you will be provided by tracking number.
Shipping to the following locations is unavailable due to postal restrictions: Afghanistan, Iran, Pakistan, Iraq, Myanmar, Serbia, Syria and North Korea.
- To ensure you receive your order safely and successfully, all our parcels must be signed upon delivery. If no one is home to sign for your delivery, your package will be taken to the nearest sort facility and you will be able to reschedule a new delivery date with FedEx.
- Please do not use PO box delivery addresses.
- Please remember to specify levels or unit numbers.
- Hedonist Store will not be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons.
-The returns postage will be of the customer's own expense and will not be reimbursed.
-You will be charged import duties & taxes. This amount will be deducted from your refund.

International Taxes & Duties:
- Please be aware that if you are purchasing online from outside Indonesia, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
-Hedonist Store takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed by receiving country.
-According to customs regulations, Shopcider cannot declare purchased items as gifts or list an amount lower than the actual product price.
-Taxes are more likely to be applied to an order that has been shipped with Express shipping.
-Hedonist store takes no responsibility for any delays in delivery time caused by customs of receiving country or shipping company.
-Hedonist Store is legally required to declare the full Indonesian Rupiah value paid on the International shipments and must include and invoice for customs should they require it.
- Shipping fees and taxes will not be refunded for delivery items that are refused due to tax and custom duties regulations of country - receiver.
For further information, we advise you to contact your local customs office.